Support Team


A dedicated Account Manager – providing comprehensive support and access to information – always ready to respond to the unexpected


We provide a comprehensive support system, with a dedicated Account Manager, and access to information when you need it.

This enables our Engineers to arrive at the right place, at the right time, with all they need to complete their work on time and to a high specification.


Our Helpdesk is available to you 24 hours a day. We’re always ready.

Account Management

  • A dedicated Account Manager giving you one regular and familiar point of contact with your Head Office and Facilities Manager.
  • Identifying works required before visiting, to ensure we have the correct materials and equipment to complete the job.
  • Understanding your environment and knowing in advance any access issues, to ensure our Engineers give your premises their full attention.
  • Online access to our logging system where you can submit issues as they arise as well as being able to monitor jobs as they are carried out.

Outstanding support services for your stores and head office


Contact Us


Choose Pulse

Find Out Why

What our clients say

Iago Varela

Facilities Manager

After some months working with Pulse, we can confirm our stores are very satisfied with the service provided. The engineers chosen for specific jobs meet our requirements and our repairs have reached a higher standard. I can trust them with elaborate and accurate jobs.

Karen Jagger

Logistics Manager

You definitely save us money on everything you do.
You rock up at a shop and you undertake a large number of jobs in one go! I would recommend you within a heart-beat because you do a great job for us and you always deliver.

Emma Thornton

Retail Director

Our relationship with Pulse is proving very agreeable. They look after all our shop maintenance issues so we can concentrate on our customers. They are extremely professional, punctual and know their stuff. Their standards are high and need to be to match ours!

Alessandra Suzzi

Store Manager - Wimbledon

We would highly recommend Pulse for general maintenance and repairs, large or small. They are punctual, polite and reliable. Nothing is too much for them and when they work overnight, we arrive in the morning with the job done and the premises clean.

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Contact Us

Give us a call on 0844 804 0428

Or fill in the form below and we’ll get back to you as soon as possible.

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