We are a specialist property services company using our expertise and experience to partner with you.
Tim and Simon are brothers-in-law who founded Pulse over a decade ago to bring high-quality maintenance to a brand focused market.
Since then Pulse has grown to provide its services to a wide range of businesses across the UK, maintaining our commitment to quality, efficiency, and integrity.
Our expert team of design professionals and specialist technical engineers work together to create consistent engaging environments with an impeccable finish.
Our mission is to remove all the complications commonly associated with property management, confident in the knowledge that your premises will look as good as the first day they opened.
Pulse provides a complete solution from design and build, to installation and maintenance.
Our Design Team create original and innovative solutions within your brand identity or can work from existing plans.
Our Engineers are highly skilled at turning ideas into installations, as well as fitting out or refurbishing businesses spaces to the highest finish.
For regular maintenance visits, we send the same Engineers to the same sites. This builds a relationship with you and your staff and gives our team a better knowledge of each site. Our Engineers become your eyes and ears ensuring brand consistency and helping to identify any potential problems before they arise.
Our Account Managers
Our Account Managers provide you with one regular, knowledgeable and familiar point of contact. They ensure that our Engineers turn up at the right time, in the right place, with the right equipment ready to do the right job.
Whatever the logistical challenges of keeping your business open, our Account Managers are natural problem-solvers, with the commitment and accountability you’d expect from an in-house team.
Our Clients are well-known brands and commercial businesses with high expectations for a professional, cost-effective and innovative service. They want more than just a fix-it-up-and-leave approach. They are looking for partners with a commitment to customer experience as well as quality and consistency across their premises.
And we’re happy to meet those expectations.
Pulse operates across the UK and is proud to provide nationwide coverage for a range of brand focused businesses.
Pulse is not just about what we do but how we do it. Our success is built on our values in order to serve you in yours.
Our values are at the heart of who we are and how we work.
We’re committed to:
We believe that by committing time and attention to our relationships at every level this results in a strong and effective partnership with you.
We work hard to earn your trust and gain an understanding of your brand and your business so that we can provide an exceptional level of customer service.
We will always send the right person to do the right job at the right time, to avoid costly, unnecessary and duplicate site visits, whilst being ready and available for the unexpected.
We believe that only the best staff and systems can provide you with the level of service that you need.
Our engineers are highly skilled at what they do with an almost irritating attention to detail which all ensures that nothing goes unnoticed so you can expect the very best.
We pride ourselves on our commitment to excellence and providing a high-quality finish to every job every time.
We believe in a responsive, adaptive approach to business.
We see it as our job to find the solutions which ensure that your premises always look as good as new.
Our experience has shown us that that every brand is unique and there is no such thing as a ‘one-size-fits all’.
We believe that our staff are our greatest asset. We only employ the best and expect the very best from them, investing in their development and providing them with everything they need.
We excel at supporting our engineers with dedicated and informed account managers, as well as an online logging systems, which means they get to root of the issue quickly, efficiently and with confidence.
We expect our staff to treat your staff with courtesy and kindness, taking responsibility for their actions, taking pride in what they do, and taking the necessary time and initiative to complete the task at hand.
We believe in transformation, that small acts of kindness can make a big difference, and that investment in individuals and communities can change lives for the better.
This business was started not just to raise a profit but to serve the retail and commercial industry with the skills we have to offer, as well as to give away a portion of our profits to charities and projects chosen by our staff.
Our commitment to give something back drives us forward and contributes to a fun-loving, hard-working environment of accountability and pride in what we can do.